These players receive line passes, a VIP host, VIP parking, and a companion card. There is an annual cruise offer with an oceanview cabin. The Norwegian Cruise discount is 20% for Elite Penn Play players. VIP lounges and complimentary valet parking are included. Preferred Penn Play players receive hotel offers for M Resort and Tropicana in Las Vegas. There is a 10% Norwegian Cruise discount and 5% discount at the Penn Play mall.

All tiers earn all the perks of the levels below it in addition to the ones noted in the corresponding section. The other levels are based on the number of annual tier points earned. These players receive mailers based on play. Please details of your experience so we can troubleshoot the issue.There are five tiers in the Penn Play players club program. You will also be able to upload a pdf as well as several other document types. The M圜hoice Mobile App will be updated by the end of March to provide statuses and visibility of documentation submitted for claims. We're sorry for this inconvenience and for the misinformation you were provided. Suddenly they acted like they never heard the word before and just kept transferring me to the abyss.

I tried calling customer service multiple times and even asked to speak to a supervisor. This is a major problem because it’s now tax time and those claims need to be processed otherwise you will face penalties from the IRS. Of course they never tell you but I keep getting emails asking for receipts. I have a few claims that they requested receipts for and i uploaded as requested but they were rejected for some unknown reason. Also I don’t know what the claim reps are doing but they seem to have trouble approving claims. WRONG!!! Not only can’t you see any documents but you also can’t upload a pdf file. The customer service and this crappy app are both horrible!! They recently stated they improved the app so that you can see what you uploaded.

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